Privacy Policy
About The Policy
At TechnoRex, we place utmost importance on safeguarding our customers’ confidentiality. While we
collect data from our customers, our sole purpose is to enhance our service for their benefit. Our
organization fully acknowledges the need to responsibly handle our customers’ information. We do not engage in any practices of renting or selling our customers’ details online.
The purpose of this proposal is to address the confidentiality of customer data, including its usage,
acquisition methods, and the reasons behind it. Our policy provides comprehensive information on the
various opportunities and channels through which you can provide consent for the processing and
utilization of your data.
Collected Personal Information
TechnoRex obtains customer information such as their name, email address, mailing address, and phone
number. These details are provided by the customer during the order placement process or when saving
information with our company. Additionally, we may utilize email addresses or mailing addresses
received through our communication channels, such as the Contact Us Form, to respond to customer feedback, inquiries, and related matters.
Furthermore, our business maintains records of products that have captured the interest of our customers, as well as their online orders.
Utilization of Collected Data
The information we collect is utilized in multiple ways to benefit our customers. When customers place orders with us, we process them using the provided details. We communicate order confirmations and
updates via email, and our customer service representatives may reach out via phone, mailing address, or email if there are any questions or clarifications required regarding the order.
As a valued customer, you have the option to receive reminders pertaining to our platform and services,
such as newsletters and promotional information. Additionally, we can leverage knowledge about your
preferences and past transactions to improve the design of our website and enhance the overall
shopping experience for our clients.
Newsletter Subscription
If you wish to unsubscribe from our newsletters and promotional communications, you have the option
to do so by following the instructions provided in the respective newsletters or communications.
Alternatively, you can contact us via email or phone to express your preference and request to be removed from our mailing list.
Widgets and Social Media Features
Our website incorporates Social Media Features, such as the Facebook Like button, as well as Widgets like the Share This button or interactive mini-programs that operate on our site. These Features have the potential to gather your IP address and track the page you are currently accessing on our website. In order to ensure the smooth functioning of these Features, they may also utilize cookies.
Third-Party Intervention
We prioritize the protection of personal information and adhere to a strict policy of not disclosing such
information to third parties, as explicitly mentioned in this policy. However, there may be certain circumstances where we are legally bound or required to share confidential information with third
parties.
For the purpose of billing services, we engage credit card processing companies. These entities are solely
responsible for processing payments and do not retain, share, store, or utilize personally identifiable
information for any other purposes. Additionally, we utilize the services of Live Person on our website to facilitate live customer service chat. These service providers are only authorized to use your information to the extent necessary to deliver the requested services to us.
Personal Information Security
We prioritize the security of our clients’ information by implementing Secure Sockets Layer (SSL)
software, which encrypts the data provided by clients during transmission. We follow universally
recognized industry standards to secure sensitive information both during its transmission and after we
receive it. However, it is important to note that no method of communication over the Internet or
electronic storage is entirely infallible. While we strive to protect your personal information through
commercially reasonable measures, we cannot guarantee its absolute security. If you have any concerns
regarding the security of our website, please feel free to contact us via email at info@technorex.co
Account Changing, Deleting, and Unsubscribing
To request the termination of your subscription or the deletion of your personal information, please
send us an email. Once your request is processed, you will no longer receive emails regarding any online
orders you have placed on our website.
We will retain your details for as long as your account remains active or is necessary to provide you with
our services. If you wish to cancel your account or request that we no longer utilize your information to
offer our services, kindly reach out to us. We may retain and use your details as required to fulfill our
legal obligations, resolve disputes, and enforce our agreements.
Cookies and Their Applications
Cookies are alphanumeric identifiers sent to clients’ browsers, enabling us to recognize and store
products in their shopping carts. To manage cookies, refer to your browser’s support section. Accepting
cookies ensures the best website experience. We collect IP addresses for diagnostics and demographics,
but they’re not linked to personally identifiable information. We retain records of form data, access times, and URLs visited. This information is not shared unless aggregated. Our privacy policy doesn’t
cover cookies used by third parties, advertisers, or service providers.
Web Beacons/Web Bugs (Clear Gifs)
We utilize a software technology called simple gifs, also referred to as Web Beacons or Web Bugs, to
assist us in effectively managing content on our website by keeping track of valuable information. Clear
gifs are minuscule graphics that contain a unique identifier. Similar to cookies, they enable us to track the online activities of users. However, unlike cookies, clear gifs are not stored on a user’s computer hard drive but rather embedded discreetly within web pages. It is important to note that we do not connect the data collected by clear gifs with any personally identifiable information about our customers.
Customer Feedback
With your consent, we may share your testimonial, including your name. If you wish to have your
testimonial removed, kindly reach out to us via email.
Other Websites' Links
Our website includes links to other web pages that have their own unique privacy policies. When you
provide personal information on these external sites, your information will be governed by their respective privacy policies. We highly recommend that you carefully review the privacy policy of each
website you visit.
Notification of Privacy Policy Changes
In the event that we make changes to our privacy policies, we will update this privacy document, the
homepage, and other pertinent locations to inform you about the information we collect, how we utilize
it, and any circumstances under which we may disclose it. We retain the right to modify this privacy
policy at any time, therefore we recommend checking back periodically for updates. If there are
substantial revisions to this policy, we will notify you through this platform, via email, or by placing a
notice on our homepage prior to implementing the changes.
Disclaimer of Liability
We maintain the right to disclose your personally identifiable information as allowed by law and when
we believe it is necessary to protect our rights, comply with a legal process such as a criminal investigation, court order, or legal procedure served on our website.
Questions
If you have any concerns regarding our Privacy Policy or the usage of your information, please feel free to
contact us via our toll-free number or email address. We are here to address any inquiries you may have.
